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If you are considering sharing a visual aid in your presentation or email, consider asking others for feedback. Read more: Written Communication Skills: Definitions and ExamplesĪsk others before including visuals. Incorporating methods or styles you like can help you to improve over time. If you receive a certain pamphlet, email or memo that you find particularly helpful or interesting, save it for reference when writing your own communications. Keep a file of writing you find effective or enjoyable. For important communications or those that will be sent to a large number of people, it might be helpful to have a trusted colleague review it as well. Setting time aside to re-read your emails, letters or memos can help you identify mistakes or opportunities to say something differently. Take time to review your written communications. Instead, try to keep your writing as simple and plain as possible and follow up with verbal communications where you can add more personality. For example, attempting to communicate a joke, sarcasm or excitement might be translated differently depending on the audience. Because you do not have the nuance of verbal and nonverbal communications, be careful when you are trying to communicate a certain tone when writing. While it might be helpful to include lots of detail in instructional communications, for example, you should look for areas where you can write as clearly as possible for your audience to understand.ĭon’t rely on tone. Written communications should be as simple and clear as possible. Related: Examples of Nonverbal Communication in the Workplace For example, if you see that when someone nods their head it communicates approval and positive feedback efficiently, use it in your next meeting when you have the same feelings. If you find certain facial expressions or body language beneficial to a certain setting, use it as a guide when improving your own nonverbal communications. Mimic nonverbal communications you find effective. Use body language alongside verbal communication such as asking follow up questions or pulling the presenter aside to give feedback. You can also use body language to support your verbal communication if you feel confused or anxious about information, like using a furrowed brow. Make an effort to display positive body language when you feel alert, open and positive about your surroundings. Developing self-awareness around how your emotions affect your body can give you greater mastery over your external presentation.īe intentional about your nonverbal communications. For example, if you’re feeling anxious, you might notice that your stomach feels tight. Throughout the day, as you experience a range of emotions (anything from energized, bored, happy or frustrated), try to identify where you feel that emotion within your body. Notice how your emotions feel physically. Try to replace them by taking a breath when you are tempted to use them. Try presenting to a trusted friend or colleague who can call attention to the times you use filler words. It can be tempting, especially during a presentation, to use filler words such as “um,” “like,” “so” or “yeah.” While it might feel natural after completing a sentence or pausing to collect your thoughts, it can also be distracting for your audience. Doing so will help you grow as a communicator.Īvoid filler words. Active listening skills are key when conducting a meeting, presentation or even when participating in a one-on-one conversation.
The other side of using verbal communication is intently listening to and hearing others. Be confident when speaking so that your ideas are clear and easy for others to understand. Especially when presenting information to a few or a group of people, be sure to use a strong voice so that everyone can easily hear you.